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Community Resource Centers

Community Resource Centers (CRCs) support customers during a Public Safety Power Shutoff or longer outage.
We open drop-in Community Resource Centers during the day in counties impacted by a PSPS or longer outage. View the Community Resource Center video.

  • All centers provide an ADA-accessible restroom and hand-washing station, medical equipment charging, device charging, Wi-Fi, bottled water and snacks.
  • Indoor centers also offer air-conditioning or heating, seating and ice.
  • Electric vehicle charging is not available at the centers. Find an EV charging station.
  • If you need power when CRCs are closed, view the outage map to see which areas have power.
  • Learn more about support and services.

Do you rely on power to operate life-sustaining medical devices? Further support may be available in your area during a PSPS or longer outage. Please contact your local Independent Living Center.

Find participating Independent Living Centers (ILCs).

PG&E is now partnered with organizations that can provide accessible transportation to individuals with access and functional needs to and from a PG&E Community Resource Center.

  • Vivalon (San Francisco, Marin, Sonoma, Solano, San Joaquin, Stanislaus, Amador, Calaveras, and Tuolumne Counties): 415-847-1157
  • Dignity Health Connected Living (Shasta County): 530-226-3074, ext. 4
  • El Dorado Transit (El Dorado County): 530-642-5383, select option 4
  • Fresno Economic Opportunities Commission (Fresno County): 1-800-325-7433

In addition:

  • Colusa County offers door-to-door passenger service for  individuals with disabilities: 530-458-0287

  • Sierra County is home to two non-profits that offer demand response and scheduled service to older adults and persons with disabilities:

    • Incorporated Seniors Citizens of Sierra County (Eastern Sierra County): 530-798-8555 (call or text)
    • Golden Rays Seniors Citizens (Western Sierra County): 530-993-4770

Alternatively, you can use these services:

  • Call 211, a confidential, 24 hours a day, seven days a week service that can connect you to local transportation resources.
  • Disability Disaster Access and Resource Program can provide accessible transportation through participating Independent Living Centers (ILCs).
  • Google Maps can display public transportation routes to CRCs.
To keep our customers and communities safe, all resource centers reflect appropriate COVID-19 health considerations and federal, state, and county guidelines.

  • Masks are encouraged, but not required, at all CRCs. This is consistent with the most recent California Department of Public Health (CDPH) guidance that went into effect on April 3, 2023.
  • Supplies are handed out so customers can “grab and go” but customers may also opt to stay and charge their devices on site.
  • In instances of high demand, medical device charging will be prioritized.
  • Surfaces are regularly sanitized.
  • For the health and safety of the community, we ask customers not to visit a center if they are exhibiting any symptoms of illness.
NOTE: Community Resource Center updates are made on this page and appear on the outage map up to 15 minutes later.
Backup Power & Replacement Food
Learn more about backup power options as well as how to replace food lost during a PSPS event. Resources include the Disability Disaster Access & Resources (DDAR) program, the Portable Battery Program (PBP), food replacement via local food banks and more.
What to do before and during an outage
  • Have Key Supplies on Hand

    • Flashlights for the household
    • Battery-powered or crank radio
    • Batteries in various sizes
    • Mobile phone as backup if your landline will not work
    • Cash and a full tank of gas
  • Follow Important Safety Tips

    • Have an emergency plan in place, including pets
    • Avoid using candles during an outage
    • Know how to manually open your garage or any electric door
    • Unplug or turn off appliances & electronics to avoid damage when power is restored
    • Check on your neighbors
  • Take Precautions When Using a Generator

    • Follow all instructions
    • Test before using
    • Position where exhaust can vent safely
    • Do not run a portable generator in the rain
    • Do not store fuel inside the house