Community Resource Centers
Community Resource Centers (CRCs) support customers during a Public Safety Power Shutoff or longer outage.
We open drop-in Community Resource Centers during the day in counties impacted by a PSPS or longer outage. View the Community Resource Center video.
- All centers provide an ADA-accessible restroom and hand-washing station, medical equipment charging, device charging, Wi-Fi, bottled water and snacks.
- Indoor centers also offer air-conditioning or heating, seating and ice.
- Electric vehicle charging is not available at the centers. Find an EV charging station.
- If you need power when CRCs are closed, view the outage map to see which areas have power.
- Learn more about support and services.
Do you rely on power to operate life-sustaining medical devices? Further support may be available in your area during a PSPS or longer outage. Please contact your local Independent Living Center.
PG&E is now partnered with organizations that can provide accessible transportation to individuals with access and functional needs to and from a PG&E Community Resource Center.
- Vivalon (San Francisco, Marin, Sonoma, Solano, San Joaquin, Stanislaus, Amador, Calaveras, and Tuolumne Counties): 415-847-1157
- Dignity Health Connected Living (Shasta County): 530-226-3074, ext. 4
- El Dorado Transit (El Dorado County): 530-642-5383, select option 4
- Fresno Economic Opportunities Commission (Fresno County): 1-800-325-7433
Colusa County offers door-to-door passenger service for individuals with disabilities: 530-458-0287
Sierra County is home to two non-profits that offer demand response and scheduled service to older adults and persons with disabilities:
- Incorporated Seniors Citizens of Sierra County (Eastern Sierra County): 530-798-8555 (call or text)
- Golden Rays Seniors Citizens (Western Sierra County): 530-993-4770
Alternatively, you can use these services:
- Call 211, a confidential, 24 hours a day, seven days a week service that can connect you to local transportation resources.
- Disability Disaster Access and Resource Program can provide accessible transportation through participating Independent Living Centers (ILCs).
- Google Maps can display public transportation routes to CRCs.
To keep our customers and communities safe, all resource centers reflect appropriate COVID-19 health considerations and federal, state, and county guidelines.
- Facial coverings are required at indoor sites, regardless of vaccination status.
- Supplies are handed out so customers can “grab and go” but customers may also opt to stay and charge their devices on site.
- In instances of high demand, medical device charging will be prioritized.
- Surfaces are regularly sanitized.
- For the health and safety of the community, we ask customers not to visit a center if they are exhibiting any symptoms of illness.
NOTE: Community Resource Center updates are made on this page and appear on the outage map up to 15 minutes later.
Backup Power & Replacement Food
Learn more about backup power options as well as how to replace food lost during a PSPS event. Resources include the Disability Disaster Access & Resources (DDAR) program, the Portable Battery Program (PBP), food replacement via local food banks and more.
What to do before and during an outage
Have Key Supplies on Hand
- Flashlights for the household
- Battery-powered or crank radio
- Batteries in various sizes
- Mobile phone as backup if your landline will not work
- Cash and a full tank of gas
Follow Important Safety Tips
- Have an emergency plan in place, including pets
- Avoid using candles during an outage
- Know how to manually open your garage or any electric door
- Unplug or turn off appliances & electronics to avoid damage when power is restored
- Check on your neighbors
Take Precautions When Using a Generator
- Follow all instructions
- Test before using
- Position where exhaust can vent safely
- Do not run a portable generator in the rain
- Do not store fuel inside the house